Leadership & Management Masterclass

Day One:

Managing Myself as a Leader

• Importance of Perception
• Intrapersonal & Interpersonal Skills For The Leader
• Your preferred Behavioral Style
• Understanding The Model For Leadership
• Removing Emotional Blind-Spots

Leading a Team

• Dealing with others
• Understanding The Stages of Human Development
• Optimizing The Leader’s Natural Strengths
• Understanding Team Processes
• Building Effective Teams

Day Two:

Innovative Leadership

• Openness to Innovative Ideas
• Divergent Thinking Skills
• Removing Blocks to Creativity
• Understanding The Creative Process
• Metaphors and Analogies For Innovative Thinking

Communication For Leaders

• The Positive Influence of Listening
• Sharpening Your Listening Skills
• Body Language
• Inspiring and Guiding Others
• Handling Stress Appropriately

Day Three:

Imparting Leadership Values

• Leading by Example
• Resilience For Sacrificial Leadership
• Intentional For Self-Motivation
• Interpersonal Connections For Persuasive Leadership
• Integrity For Accountable Leadership

The Manager as a Strategist

• The Changing Reality of Organizational Life
• New Challenges and Roles of the Surviving Manager
• Stakeholder Analysis
• The Challenges of Motivating Employees
• Strategic Performance Drivers of an Effective Organization
• The Difference between Leading and Managing
• Creating a Compelling Strategic Vision
• The Power of Living the Values

Day Four:

The Manager as a Coach

• Personal Leadership Styles
• Creating a Personal Legacy
• Case Study – Leadership: The Art of Possibilities
• The Value of Good Relationships
• The Impact of Expectations on Performance
• Engaging Employees on Setting Stretch Goals
• Effective Coaching Meetings
• Creating Individualized Learning Plans

The Manager as the Project Team Facilitator

• Meetings: The #1 Time Waster
• Reducing Meeting Times by 50% and more
• The Role of the Facilitator
• The 5 Types of Meetings
• Creating an Agenda that Focuses Process and Content
• Dealing with Dysfunctional Meeting Behaviors
• Encouraging Creativity and Innovation
• Ensuring that Accountability is Clear and Actions are Followed-Up

Day Five:

The Manager as Team Leader

• Teamwork Best Practices
• Creating a High-Performance Team
• Empowerment and its Link to Performance
• Team Decision Making: When and How to Achieve a Consensus
• Performance Measurement
• The 4 Stages of Team Development
• Team-Building Techniques
• Conflict Resolution
• Recognition and Reward

The Manager as Change Agent

• The Challenge of Personal Change
• Six Typical Reaction to Change
• The Top Attributes of Change Agents
• Influencing Upward
• Six Sources of Power
• The Importance of Humility
• The Secrets of Assertiveness
• When to seek help