Innovative Root Cause Analysis
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COURSE DATES AND LOCATIONS
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INTRODUCTION
In this rapid changing world, with trends like Industry 4.0, robotics, big data, machine-learning, etc., complex problem solving is recognized as the most important skill in future jobs.
This course will give you the knowledge and skills to prioritize, describe, analyse, solve and prevent all problems, regardless the complexity. The comprehensive and scalable RATIO-approach and innovative RATIO-methods like Event Mapping, Problem Analysis and Human Factor Analysis are recognized by many as best practice.
Also it will give you The increasing relevance of root cause analysis methods, A comprehensive and generic approach for every problem to solve and prevent, Innovative and highly effective methods to support this approach e.g. Event Mapping, Problem Analysis and Human Factor Analysis, and an extensive list of practical ideas for effective application and implementation of RCA in daily practice
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COURSE OBJECTIVES
At the end of this course you will be able to:
- Involve the right people in the right way in any analysis
- Understand the increasing necessity of using sound methods for root cause analysis
- Prioritize problems and determine the best approach to solve them
- Apply and implement the methods learned in daily practice immediately after the training
- Communicate and present analysis, solutions and recommendations with maximum understanding and acceptance
- Solve and prevent any technical, production, quality or other incident or problem more rapidly and effectively
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COURSE AUDIENCE
This course is made for
- Operations and Manufacturing Managers and Supervisors
- Engineering and Technical Managers and Supervisors from any industry
- Maintenance Planners and Coordinators
- Foremen and Team leaders
- Maintenance-, reliability-, process-, quality- and plant engineers
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COURSE OUTLINE
Day One
Introduction
- Introduction to the Program
- Introduction: RCA
- Introduction: Generic Approaches for RCA (8D, A3, DAMIC and RATIO)
- Introduction: RCA Methods (5 Why, Ishikawa, Fault tree, Apollo, etc.)
- Introduction: RATIO-Approach
- Introduction: Case and Demo
Day Two
Prioritize and Reflect on your Problem
- Theory and Exercises to prioritize problems
- Theory: RATIO-step – Reflect
- Introduction Case to Determine the Root Cause
- Theory and Exercise: 5-Why
- Theory and Exercises: Event Mapping
Day Three
Analyse Technical Problems
- Theory: RATIO-step – Analyse
- Theory: Problem Analysis – Describe the problem (IS/IS-NOT) and determine true cause(s)
- Theory in additional methods to determine possible causes e.g. Ishikawa-diagram and Characteristics and changes
- Exercises in Problem Analysis
- Completion of Event Map with outcome of Problem Analysis
Day Four
Analyse Complex Technical Problems and Human or Organizational Problems
- Theory of Common and Special Causes
- Theory and Exercises for Handling Startup Problems, recurring problems and other complex problems
- Theory and demo Cusum
- Theory and Exercise of Human Factor Analysis
- Completion of Event Map with outcome of Human Factor Analysis
Day Five
Determine, Implement, Observe and Evaluate Solutions
- Theory: RATIO-steps – Target determine alternative and best solutions, Implement solutions and Observe and Evaluate results
- Exercise of Full RCA with RATIO-Approach and Methods
- Application of RATIO-Approach and -Methods in daily practice (when/how to use)
- Guideline and many practical ideas for successful implementation of RCA
- Evaluation and closure of training
