Design Thinking For HR Professionals Program
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COURSE DATES AND LOCATIONS
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Duration
LOCATION
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INTRODUCTION
Design Thinking is an approach that will change HR at its core. It will develop a human-centric mindset that focuses beyond designing programs or processes to create meaningful experiences. Whether it is employee engagement or improving employee experience, the way human resource management (HRM) happens is undergoing major disruption due to the advent of analytics, digitization, availability of information, social media, etc.,
Most HR operations today will not exist in the same form in the near future due to the changing needs of employees. Design thinking or design-based thinking is a method of redesigning a business and creating new value.
The application of design thinking in human resources is one of the most important evolving trends in human resources in addition to human resource analytics.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- This course will examine how to create an employee journey map to increase employee engagement and reduce employee attrition.
- This course will teach you how to apply design thinking to human resources.
- This course uses an employee journey map case study to help you understand this concept.
- You will also appreciate the importance of design thinking as applied to human resources.
- Distinguish the employee journey map from the process maps used in human resources.
- At the end of the course, you can create your own employee journey map.
- You can improve the use of the employee journey map.
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COURSE AUDIENCE
This course is made for :
- HR managers.
- Employment professionals.
- Learning and development specialists.
- Talent managers.
- Human resources analyst.
- marketing managers
- sales specialists
- Commercial excellence officers
- Designers working closely with their clients want to create a great impact
- Product owners want to have a full grasp of the design thinking process
- Business owners
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COURSE OUTLINE
Day One
- What is design thinking?
- History of Design Thinking
- The birth of design thinking
Day Two
- Designer role
- Design thinking
- Steps and stages of design thinking
Day Three
- Design thinking methodology
- Design thinking stages
Day Four
- stage of emotional empathy
- stage of determining the need
Day Five
- The stage of finding solutions and their tools
- Modeling stage and tools
- Experimental stage and tools
