CompTIA A+
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COURSE DATES AND LOCATIONS
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INTRODUCTION
The CompTIA A+ certification is an entry-level qualification in the information technology (IT) industry. Issued by IT association CompTIA, the A+ certification is widely accepted as an industry standard certification often used to start a career in IT.
CompTIA’s A+ Certification is the industry standard for validating the foundational skills needed by support technicians in today’s digital world. A technical support professional does much more than fix a PC, they now have to understand how applications work across systems and be capable of solving problems that help to keep the business running smoothly.
The CompTIA A+ Certification has recently been updated to reflect the growing focus on topics such cybersecurity, Prvacy, IoT, Scripting, Virtualisation and Cloud.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- Support basic IT infrastructure, including endpoint management, advanced device connectivity troubleshooting, and basic networking
- Configure and support PC, mobile and IoT device hardware, including components, connectors and peripherals
- Implement basic data backup and recovery methods and apply data storage and management best practices
- Demonstrate baseline security skills for IT support professionals, including detecting and removing malware, addressing privacy concerns, physical security and device hardening
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support
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COURSE AUDIENCE
This course is made for :
- Anyone looking to take and pass the CompTIA A+ Certification Core 1 (220-1001) Certification exam
- Anyone who wants to improve their skills as a computer or IT technician
- Anyone who wants to learn awesome stuff about PCs, Macs, mobile devices, networking, the cloud, IT security and more
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COURSE OUTLINE
Day One
Lesson 1: Hardware Fundamentals
• Topic A: Personal Computer Components
• Topic B: Storage Devices
• Topic C: Mobile Digital Devices
• Topic D: Connection Interfaces
Lesson 2: Operating System Fundamentals
• Topic A: PC and Mobile Operating Systems
• Topic B: PC Operating System Tools and Utilities
Day Two
Lesson 3: Networking and Security Fundamentals
• Topic A: Network Types
• Topic B: Network Components
• Topic C: Common Network Services
• Topic D: Cloud Concepts
• Topic E: Security Fundamentals
Day Three
Lesson 4: Safety and Operational Procedures
• Topic A: Basic Maintenance Tools and Techniques
• Topic B: Personal and Electrical Safety
• Topic C: Environmental Safety and Materials
Handling
• Topic D: Professionalism and Communication
• Topic E: Organizational Policies and Procedures
• Topic F: Troubleshooting Theory
Lesson 5: Supporting Display Devices
• Topic A: Install Display Devices
• Topic B: Configure Display Devices
• Topic C: Troubleshoot Video and Display Devices
Day Four
Lesson 6: Installing and Configuring Peripheral Components
• Topic A: Install and Configure Input Devices
• Topic B: Install and Configure Output Devices
• Topic C: Install and Configure Input/Output Devices
• Topic D: Install and Configure Expansion Cards
Day Five
Lesson 7: Managing System Components
• Topic A: Identify Motherboard Components and Features
• Topic B: Install and Configure CPUs and Cooling Systems
• Topic C: Install Power Supplies
