Business Process Professional Course
-
COURSE DATES AND LOCATIONS
DATE
Duration
LOCATION
FEES
Book Now
-
INTRODUCTION
This course is the foundation for all courses in the Business Process Management Curriculum. It provides an overview and discussion of the principles, concepts and techniques required to transform your business from a traditional, functional organization to a process-centric organization. The course introduces a systematic approach and comprehensive methodology for planning, monitoring, measuring and managing your company’s business process performance and for redesigning and improving specific processes.
-
COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- Understand the value and benefits of business process management
- Understand the principles of business process management and how to apply them
- Understand BPM best practices and methodologies
- Understand the respective roles of change management, process architecture, process analysis, process redesign, process improvement, process automation, and organization design
- Understand basic BPM management and measurement techniques
-
COURSE AUDIENCE
This course is made for:
- Everyone interested in business process improvement.
- Business managers
- Business analysts and practitioners
- Sales and Marketing managers
- Audit officers
- Brand managers
- Business owners
-
COURSE OUTLINE
DAY ONE:
- What is a Business Process?
- What is an Organization’s Process Maturity Level?
- What are the Benefits of BPM?
- The Enterprise Level
DAY TWO:
- The Enterprise Business Context
- Enterprise Process Models
- Performance Measurements
- Process Governance
DAY THREE:
- Process Governance
- Architecture Alignment
- BPM Group Establishment
- The Process Level
- Process Level Methodology
- Understand Phase
- Analyze Phase
DAY FOUR:
- Redesign Phase
- Implement and Roll-Out Phases
- Ongoing Process Execution
DAY FIVE:
- The Implementation Level
- IT Implementation
- HR Implementation
- Other Types of Implementation
Keyword
Training Subject
Training Location
