Better Conversations Everyday Course
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INTRODUCTION
- A feedback culture starts with better conversations at all levels of your organization. More powerful than strategy and more persistent than vision, the culture of your organization either enables sustainable performance or subverts it. And a coaching culture of feedback can be the key differentiator that puts you ahead of the competition.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- Become a better communicator
- Enhance your ability to listen with empathy
- Find common ground in conversations and foster dialogue
- Build trust through dialogue
- Enhance awareness of your current ‘communication profile.’
- A model of ‘partnership communication.’
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COURSE AUDIENCE
This course is made for :
- All Educators
- Coaches, Mentors & Professional Learning Leaders
- In-house groups
- Leaders at any level
- Communities or networks
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COURSE OUTLINE
Day One
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- The Evolution of Life Coaching
- Life Coaching Defined
- What is Life Coaching?
- What is NOT Life Coaching?
- The Pillars of Coaching
- Setting the Foundation
- Co-Creating the Relationship
- Communicating Effectively
Day Two
Profiling Clients & Understanding clients’ needs
Why do people need Coaching?
- Individuals
- Businesses
Clients’ Most Common Challenges
- Lack of Self-Awareness
- Lack of Motivation or Commitment
- Hesitation
- Limiting Beliefs
Coaching Specialties
- 1-Generalist Coaching Vs. Specialty Coaching
- 2-Coaching Specialties
- 3-Coaching Specialties for Individual
- 4-Coaching Specialties for Businesses
Day Three
Code of Ethics
- Definitions
- The ICF Standards of Ethical Conduct
- Professional Conduct at Large
- Conflicts of Interest
- Professional Conduct with Clients
- Confidentiality/Privacy
- Continuing Development
- The Coaching Journey
- Coaching Phases
Coaching Essential Skills
- Building Rapport
- Building Trust
- Listening
- Questioning
Day Four
Chapter Seven: Coaching Models & Approaches
What is a Coaching Model?
The Most Popular Coaching Models
- GROW
- CLEAR
- STEPPA
- OSKAR
- Choosing the coaching model to use
- Some Popular Coaching Approaches
- Solution-Focused Approach
- Narrative Approach
- Neuro-Linguistic Programming (NLP)
- Cognitive Behavioral Therapy (CBT)
Day Five
- Gratitude exercises
- CBT Thought Record
- SMART Goal-Setting Worksheet
- My Possible Solutions are Endless Tool
- The Life Career Rainbow
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