ADVANCED CHANGE COMMUNICATION COURSE
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COURSE DATES AND LOCATIONS
DATE
Duration
LOCATION
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INTRODUCTION
The ability to plan and execute good quality communications in the workplace is one of the key attributes of the modern manager and leader, Developing this competency is vital to managerial skills enhancement given that effective communication is essential to the current and future success of any organization. so in this course, we will talk about The Art of Advanced Communication, we will focus on these elements as the essential basics of communication and then build on several key related skills. it will focus on the necessity of developing both personal skills and the right attitude for effective communication.
Also, you will explore the different ways change can impact people, how communication can alleviate negative reactions, and how to work with resistance to change. You will be introduced to formal communication plans, identifying the kinds of change that require documented plans and establishing the appropriate internal and external audiences that must be considered.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- Practice and confidence in delivering communications
- Awareness of one’s communication style
- Increased skill in presenting, questioning, listening and observing
- How to read and adapt to feedback and body language
- An understanding of how to plan and execute communication
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COURSE AUDIENCE
This course is made for:
- Executives
- Communications Professionals
- Public Relations Professionals
- Marketers
- Mid-Level Managers
- HR Leaders
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COURSE OUTLINE
Day One:
Communicating Yourself
- What is Communication?
- Types of Communication
- Your Role and Beliefs when Communicating
- How to listen, really listen…
- Reading People
- Developing Your Awareness
Day Two:
Verbal Communication
- Self-awareness and Emotional Intelligence
- Communication Styles
- Para-language
- Understanding the Power of Your Voice and Posture
- Positive and Negative Language
- Giving & Receiving Feedback
Day Three:
Non-Verbal Communication
- The Range of Non-Verbal Communications
- Body Language
- Gestures
- Communicating in Meetings
- Written Communications Outlined
Day Four:
The Art of Presentation
- Preparing to Present
- Planning What to Say (and what not to)
- Visual Aids and Stagecraft
- Using Q&A Sessions to Your Advantage
- Changing Your Emotional State for Success
- Presentation Practice and Feedback
Day Five:
Influence, Persuasion, and Conflict Management
- A Model of Persuasion – Push vs. Pull
- Understanding Conflict and Its Positions
- Who do you think you are (and come across)?
- Talking Organisationally
- Cross-Cultural Communication
- Planning to Make a Difference
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