Netiquette: the art of internet communication
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INTRODUCTION
The Internet has removed all physical barriers and opened up a new world of communication with others without the traditional restrictions of time, space and distance. How we behave online is now just as important – if not more so – as our behavior offline. This course covers basic concepts and guidance about correct and polite behavior in social situations and situations.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- Gain a comprehensive understanding of the concept of the Internet and its importance in the digital age
- Learn about some of the challenges of online communication
- Learn the do’s and don’ts of email communications
- Know yourself and apply the basic rules of the Internet
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COURSE AUDIENCE
This course is made for
- Anyone interested in Internet Communication
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COURSE OUTLINE
Day One
Introduction
- What is the mean of netiquette?
- Some rules of Netiquette
- Importance of Netiquette in the digital age
- Towards safe and inclusive workspaces: Cyberbullying
Day Two
Netiquette: Dos and Don’ts for Email
- Email Compose
- Send and reply to email
- Don’t make these mistakes:
- Capital letters make it sound like you’re yelling
- Opening emails or attachments from unknown or suspicious senders
Day Three
Netiquette: Dos and Don’ts for Email
- Overusing priority, high importance, or receiving settings
- Sending or forwarding personal or private information without the consent of the original sender
- Include information that is not necessary or contrary to the purpose of the e-mail
- Use emoticons or abbreviations such as :) or “lol” unless written informally to friends or family
- Subscribe to unknown distribution lists
Day Four
Virginia Shea, “The Basic Rules of Nettiquette”.
- Rule 1: Remember the human being
- Rule 2: Adhere to the same standards of behavior as in “real life”
- Rule 3: Know your place in cyberspace
- Rule 4: Respect other people’s time and bandwidth
- Rule 5: Make yourself look good online
Day Five
Virginia Shea, “The Basic Rules of Nettiquette”.
- Rule 6: Share expert knowledge
- Rule 7: Help keep the flame wars under control
- Rule 8: Respect the privacy of others
- Rule 9: Do not abuse your power
- Rule 10: Forgive the mistakes of others
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