Certified Benchmarking Professional Course
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COURSE DATES AND LOCATIONS
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INTRODUCTION
The Benchmarking Professional Certification is an accreditation that endorses you both for your knowledge in improving performance through best practices and skills in implementing benchmarking strategies in your own organization.
The certification is the result of a complex, thus streamlined process, and involves evaluating and comparing processes, helping you find gaps or limitations in the performance of your organization, understand the steps of widely used benchmarking procedures as well as set new standards to improve business execution.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- The benchmarking concept
- The importance and use of benchmarking
- Benchmarking types
- Design the preparation phase
- Establish the comparison phase
- Steps to follow in the analysis phase
- Identify data sources
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COURSE AUDIENCE
This course is made for:
- Engineers
- Accountants and Finance Staff
- Operation Managers
- Process Managers
- HSE Leaders
- Middle Managers and Team Leaders involved in process improvement
- Project and Programme Managers
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COURSE OUTLINE
DAY ONE:
Benchmarking Overview
- Definitions and terminology
- The advantages of benchmarking
- Types of benchmarking
- Governance
- Stages and processes of benchmarking activities.
- Activity: Design a benchmarking process.
How to Develop a Benchmarking Plan
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- Scope establishment
- Purpose statement development
- Benchmarking team
- Organization strategies and benchmarking targets
- Benchmarks identification
- Benchmarking partners
- Project Management techniques.
- Activity: Develop a benchmarking plan.
DAY TWO:
Data Collection
- Data collection process
- Data collection instruments
- Secondary research
- Questionnaire development
- Activity: Design a questionnaire.
Data Governance
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- International data reporting standards
- Data adjustment for benchmarking
- Data quality
- Value drivers and internal capabilities
- Activity: Determine data quality errors.
DAY THREE:
Data Analysis
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- A logical framework for data analysis
- Data comparison
- Identification and analysis of performance gaps.
- Activity: Conduct data analyses based on various methods.
DAY FOUR:
Insight Generation
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- Initiatives proposal to close performance gaps;
- Develop action and implementation plan;
- Adapting improvements;
- Monitor and report process;
- Activity: Practice various methods for closing performance gaps.
DAY FIVE:
Best Practices in Benchmarking
- Illegal benchmarking practices
- Guides, networks, and resources
- Examples of best practices.
- Activity: Elaborate on a benchmarking plan.
Review and Certification Exam
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- Course review
- Certification Exam.
