Adaptive Negotiation Skills For HR Professionals Training Course
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INTRODUCTION
An HR is the person who has to negotiate with both the management and the employees. So, he or she must have excellent negotiation skillsو Negotiation is a communication skill between two or more parties, which is used to reach a particular understanding, resolves the point of differences, and gain mutual benefits for an individual or group.
In this course we will explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies, which you need to succeed in today’s challenging commercial environment. and you’ll learn how to transition from a capable dealmaker to an expert negotiator, how to create value for yourself and your organization. Becoming an expert negotiator requires the ability to structure and execute complex negotiations effectively.
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COURSE OBJECTIVES
By the end of the course, you‘ll be able to:
- Plan a variety of tactics to manage movement toward the desired outcome.
- Have a structure for analyzing the context of the negotiation and preparing an optimal negotiating position.
- Understand how to open and conclude a negotiation.
- Improved face-to-face communication and rapport-building skills.
- Greater awareness of tricks and tactics that may be being deployed against you.
- Create an Action Plan for the continued development of the skills.
- Conduct effective performance appraisal meetings
- Identify and evaluate training needs
- Handle employees’ complaints, grievances, and turnover
- Identify and eliminate barriers to success
- Develop more effective and focused thinking
- Communicate more effectively and influence others
- Negotiate across international or cultural boundaries
- Design and execute more effective negotiation strategies
- Boost your bargaining power
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COURSE AUDIENCE
This course is made for
- Line managers
- Head of departments
- Team leaders and supervisors and
- Anyone who wishes to gain knowledge and skills about the human resources functions and how to apply them effectively in his/her department.
- Professionals in business, industry, government, and non-governmental organizations with some negotiating experience who want to take their strategic skills to a higher level.
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COURSE OUTLINE
Day One
Introduction
Phases of Negotiation
- Pre-Negotiation
- Conceptualization
- Settling The Details
- Follow-Up
Types of negotiating behavior
- Distributive Negotiations
- Integrative Negotiations
Common Approaches to Negotiation
Day Two
- Dual concern Model
- Common Barriers to Objectivity
- What is really possible?
- Pareto Superior Solutions Pareto efficiency
Day Three
- How to create Pareto Superior Solutions
- Develop a Superordinate Goal
- Planning
- Importance of being clear about your expectations
Day Four
- Integrative Negotiation
- Mutually beneficial trade-offs
- How to negotiate
- What to do when you get stuck?
Day Five
- How to be adaptable to meet your goals
- Closing the deal
- Group exercises
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